GastoniaRecruiter
the smart solution for Gastonia jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Gastonia
Posted on: October 8, 2018

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLJANH on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Gastonia , Call Center Agents, Sales , Gastonia, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales and Customer Service
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs Online
Location: Spartanburg
Posted on: 10/14/2018

Customer Service Representative (Fueler/Washer/Detailer)
Description: Position Summary: As a Customer Service Fueler/Washer you are critical in helping to keep our customers moving by ensuring their vehicles are fueled up, safe, and ready to go. If you are motivated, mechanically (more...)
Company: Penske
Location: Charlotte
Posted on: 10/14/2018

Event Ticketing and Sales Program
Description: Mommy Jobs Online agents on the Event Ticketing Sales Program will take inbound customer service calls and will talk to buyers and sellers to answer questions and to ensure that every customer interaction (more...)
Company: Mommy Jobs Online
Location: Spartanburg
Posted on: 10/14/2018


Sales Leader Wanted - Interviewing Now
Description: Considering a change or just beginning your career Look no further. American Income Life Insurance Company has an opportunity that could finally be the career you rsquo ve been looking for. We are looking (more...)
Company: American Income Life Insurance
Location: Charlotte
Posted on: 10/14/2018

Sales Performance Manager
Description: Sales Performance ManagerLocation: Charlotte Corporate Office 13 br If making a difference in the effectiveness of healthcare delivery appeals to you and you are looking to be part of a growing, successful (more...)
Company: Meduit
Location: Charlotte
Posted on: 10/14/2018

Experienced Sales Representative- 6 Weeks Paid Training- Base Plus Uncapped Commission
Description: Advance your career at Liberty Mutual - A Fortune 100 Company br br Liberty Mutual Insurance helps people preserve and protect what they earn, build, own and cherish. Keeping this promise means we (more...)
Company: Liberty Mutual
Location: Charlotte
Posted on: 10/14/2018

Regional Sales Manager, ZPP
Description: br br Regional Sales Manager, ZPP br br br br Work Location br br br br NC - Charlotte br br br br Job Code br br 4952 br br br br Department br br br br (more...)
Company: Central Garden & Pet Company
Location: Charlotte
Posted on: 10/14/2018

Credentialed Tax Advisor - CPA, Enrolled Agent or Attorney - Seasonal Remote
Description: OverviewJoin Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Charlotte
Posted on: 10/14/2018

Sales Manager - Multiple Positions
Description: Sales Manager - Multiple Positions OUTSTANDING CAREER OPPORTUNITYAmerican Retirement Counselors is hiring men and women who are interested in building a long-term career with exceptional growth potential.New (more...)
Company: AMERICAN RETIREMENT COUNSELORS
Location: Greensboro
Posted on: 10/14/2018

Entry Level-Sales
Description: We're More Than InsuranceAt Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Greensboro
Posted on: 10/14/2018

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Gastonia RSS job feeds