Company: Parker Hannifin Corporation Parker Aerospace Group
Location: Kings Mountain
Posted on: January 26, 2023
Sales CoordinatorLocation : KINGS MOUNTAIN, NC, United States
Job Family : Support
Job Type : Regular
Posted : Jan 18, 2023
Job ID : 31947Back to Search ResultsJob DescriptionApply Now >
Save Job Job SavedWith annual sales of $14.3 billion in fiscal year
2019, Parker Hannifin is the world's leading diversified
manufacturer of motion and control technologies and systems,
providing precision-engineered solutions for a wide variety of
mobile, industrial and aerospace markets. The company has
operations in 50 countries around the world. Parker has increased
its annual dividends paid to shareholders for 63 consecutive fiscal
years, among the top five longest-running dividend-increase records
in the S&P 500 index.Position Summary
Administers customer service accounts of moderate scope and
complexity to achieve division business objectives and to meet
customer performance expectations. Develop solutions for customer
needs and to maximize sales and profits while defending current
Scope/Supervision and Interaction
Does not have direct reports.
Works with customers internal and external to
Parker.Responsibilities may included but are not limited to the
- Formulate goals and objectives to improve the customer
experience for key accounts and develop methods to grow business
year over year.
- Answers customer inquiries and requests regarding accounts,
products, pricing, and services offered.
- Enter/release orders for customer accounts via manual,
electronic, or customers portals and provide confirmations. Scan
and index orders into Application Extender once complete.
- Review terms and conditions of customer orders for compliance
and refers those that are unacceptable to management for
- Responsible for follow up with customer accounts with any
issues, concerns or delay with customer orders
- Acts as point of contact for assigned customer accounts and
works with cross functional areas of the division to provide
premier customer experience.
- Request ATR's (Authorization to Return) CAR's, PAR's and
customer complaints from Quality Department
- Communicate all pertinent customer expedite or changes to order
to supply chain or scheduling concerning schedule changes.
- Issue credits and add bills, works with accounting to help
resolve payment issues.
- Perform customer service essential job functions to advance our
Corporate LTR/Composite Scores
- Responsible for continuous improvement in daily activities and
exceeding customer expectations with their customer
- Any other responsibilities as assigned.Requirements
High School education with 3 to 5 years experience in customer
Advance computer skills
Excellent verbal, written and interpersonal communication
skills.Parker is an Equal Opportunity and Affirmative Action
Employer. Parker is committed to ensuring equal employment
opportunities for all job applicants and employees. Employment
decisions are based upon job related reasons regardless of race,
ethnicity, color, religion, sex, sexual orientation, age, national
origin, disability, gender identity, genetic information, veteran
status, or any other status protected by law. However, U.S.
Citizenship, Permanent Residency or other appropriate status is
required for certain positions, in accord with U.S. import & export
("Minority / Female / Disability / Veteran / VEVRAA Federal
If you would like more information about Equal Employment
Opportunity as an applicant under the law, please go to
Job Job Saved
Keywords: Parker Hannifin Corporation Parker Aerospace Group, Gastonia , Sales Coordinator, Sales , Kings Mountain, North Carolina
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