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Sr. Salesforce Analyst - Business Systems Consultant 5 (BSC 5)

Company: Wells Fargo Bank
Location: Gastonia
Posted on: November 6, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. - In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.Wells Fargo Technology offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.As a team member on the Innovation & Strategic Services Technology CRM team, the primary responsibilities for this role may include but are not limited to:

  • Analyzes and designs component-based applications in a multi-tier, service oriented environment.
  • Collaborate extensively with peers, Business Analysts, Development and Product Partners to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team.
  • Participate in the development and delivery of a long term strategy, roadmap with internal business units, enterprise architects, project management teams and vendor partners.
  • Drive resolution of the most critical, complex blocking issues
  • Pro-actively collaborate with the team to identify key platform impacts, integration risks, risk mitigations, create & review deliverables during the entire project life cycle.
  • Create relevant SDLC deliverables as part of standard project implementations
  • Identify and implement continuous improvements to the team's delivery processes.
  • Mentor/Coach junior team members.
  • Trusted advisor at the project level
  • SME at application level

    Required Qualifications
    • 7+ years of business systems analysis experience, business systems design experience, or a combination of both
    • 7+ years of experience capturing and documenting complex business and functional requirements
    • 3+ years of experience with enterprise Customer Relationship Management (CRM) platforms

      Desired Qualifications
      • Excellent verbal, written, and interpersonal communication skills
      • 2+ years of Agile experience
      • Knowledge and understanding of CRM projects, tools, and systems
      • Experience leading a business requirements process with both technical and business partners
      • 2+ years of JIRA experience
      • Knowledge and understanding of SQL
      • 2+ years of Salesforce experience

        Other Desired Qualifications
        • Knowledge in Salesforce lightning
        • Knowledge of Salesforce Security, Authentication and Authorization (Single-sign-on, Session based and OAuth2)
        • Good knowledge in querying databases such as Oracle, SQL Server and queries using Force.com explorer
        • Knowledge of Force.com Migration tool
        • Good understanding of integration patterns

          Job Expectations
          • Ability to travel up to 5% of the time
          • Flexibility to work in a 24/7 environment

            Disclaimer

            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Gastonia , Sr. Salesforce Analyst - Business Systems Consultant 5 (BSC 5), Professions , Gastonia, North Carolina

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