IT Business Analyst Senior - ISD Administration
Company: UNC Health Care
Posted on: August 6, 2022
Description Become part of an inclusive organization with over
40,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve.This position may
involve support of various hospitals and health care systems within
the UNC Health Care System, but will be employed by Rex Hospital,
Inc. (this includes, but is not limited to, for purposes of
payroll, health benefits, retirement options, and applicable
Serves as a liaison between the business community and the IT
organization in order to provide technical solutions to meet user
needs. Analyzes business unit(s) operations to understand their
strengths and weaknesses to determine opportunities to automate
processes and functions. Enhances the organization by driving the
evolution of customer-oriented, cost effective, and integrated
1. Analyzes user requirements, procedures, system capabilities and
issues to automate processing or to improve existing system flow by
working directly with departments within the organization to
understand business processes, analyze current operational
procedures, identify and resolve issues, and learn specific system
requirements and specifications.
2. Assist in the business process redesign and documentation as
needed for new technology. Prepares educational/ instructional
materials (system documentation, workflow/program flowcharts) to
document business processes and system information. Participates in
implementation of new and updated technology projects throughout
3. Collaborates with IT support to provide exemplary customer
service to all business units.
4. Documents and validates software/business requirements and
communicates with organizational project teams to ensure system
development, specification, requirements and implementation
supports the department practices and workflow efficiency.
5. Interface with external vendors to support the implementation
and development and delivery process of enterprise projects.
6. Participates and facilitates on project teams in the evaluation
of systems (e.g. enterprise) to ensure business requirements are
standardized across the health system based on best practices and
regulatory compliance and business needs for technology.
7. Participates in testing (user acceptance testing (UAT), post
production analysis) directing end-user involvement in testing,
piloting with end-users to develop and execute test plans,
including the creation/revision of test scripts.
8. Provides input as it relates to process improvements and gains
consensus from committees and business units to develop an
understanding of prioritization of requirements and facilitate
business needs for technology on enterprise level projects.
Improves work processes by applying standard methodologies for
business and clinical.
9. Provides mentoring and support in the problem management process
to evaluate reported defects/problems, performing simple
diagnostics to either resolve issues or obtain diagnostics to
assist in investigating, identifying ways to resolve issues and
10. Reviews computer system capabilities and workflow to determine
if requested application or modification is possible within
Other Information Other information:
Bachelor s degree in Computer Science, Information Systems
Management or related field (or equivalent combination of
education, training and experience).
No licensure or certification required.
Professional Experience Requirements:
If a Bachelor's degree: Five (5) years of experience as a business
analyst or project manager.
If an Associate's degree: Nine (9) years of experience as a
business analyst or project manager.
If a High School diploma or GED: Thirteen (13) years of experience
as a business analyst or project manager.
Knowledge/Skills/and Abilities Requirements:
Excellent analytical and communication skills. Ability to work well
in a team environment. Demonstrated ability to successfully manage
multiple tasks simultaneously. Highly responsive to internal
Job Details Legal Employer: NCHEALTHEntity: Shared Services
Organization Unit: ISD Administration Work Type: Full Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:MorgantonExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Gastonia , IT Business Analyst Senior - ISD Administration, Professions , Morganton, North Carolina
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