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IT Senior Systems Analyst

Company: Global Channel Management, Inc.
Location: Gastonia
Posted on: April 29, 2020

Job Description:

IT Senior Systems Analyst needs 6 years experience IT Senior Systems Analyst requires: 5 years of experience working in application Production Support environment. Experience writing Oracle SQL queries. Solid understanding of Object Oriented Concepts. Ability to scan thru logs and troubleshoot issues. Experience with tools like FileZilla, SQL Developer, Putty Experience with ITIL and Service Now. Experience with Payroll processing. Experience with data handling and manipulation. Experience with Gentran or other file management systems. Experience working in a virtual team environment. Good knowledge of MS Excel and Access. Experience with ALM/Quality Center and RTC Solid knowledge of Agile and Waterfall Project and Requirements Management practices. Experience with handling flat files, comparing and making changes to them. Experience working in financial services industry and some Retirement industry domain knowledge. Acumen to understand business logic and product offerings. IT Senior Systems Analyst duties: Work on Production issues and defects to provide timely diagnostics, recommendations and resolution. Transition new institutional clients to the production support team as and when they are on boarded as new institutional adopting new institutional retirement applications Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration or data changes and/or code fix Interface with other downstream application and business operations teams on issues and problems to manage business workflows. Identify areas of improvement in processing files, implementing automation and monitoring and inspection of outputs and resulting data and client correspondence. Support software Release testing and provide production support sign off for new versions Help with supervising contingent workers and their daily tasks including onshore and offshore staff

Keywords: Global Channel Management, Inc., Gastonia , IT Senior Systems Analyst, Professions , Gastonia, North Carolina

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