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Operational Risk Consultant 4: PVSI Regulatory Engagement Lead

Company: Wells Fargo Bank
Location: Gastonia
Posted on: December 5, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as ------Personal Cell------ or ------Cellular------ in the contact information of your application.At Wells Fargo, we want to satisfy our customers------ financial needs and help them succeed financially. We------re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you------ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.About Wells FargoWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo------s vision is to satisfy our customers------ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,200 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune------s 2017 rankings of America------s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.PVSI ControlThe PVSI Control team is specifically responsible for the management of non-financial risk within PVSI, including operational risk, compliance risk, model risk, reputation risk and strategic risk. -- --Regulatory Engagement LeadThis role will be part of a team responsible for PVSI Regulatory Engagement Lead. The Regulatory Engagement Lead holds primary accountability for the coordination of exam review activities across PVSI. The Regulatory Engagement Lead provides leadership and guidance to PVSI business leaders on exams, inquiries, and other interactions, in compliance with the regulatory relations policy and associated procedures. The role requires a collaborative individual capable of initiating action and managing change in a fast paced environment, as well as strong relationship management, influencing, vision and execution skills. Role responsibilities include:

  • Exam Management Coordination
    • Single point of contact for the Examiner while coordinating regulatory exams for PVSI
    • Understands the Regulatory Relations Policy and can lead business partners through a regulatory exam
    • Ensures the proper level of senior executive engagement and subject matter expertise is involved and aware of actions required
    • Facilitation and governance of all communication and documentation between Examiner and the Line of Business
    • Gathers artifacts and responses requested by Examiner
    • Research of potential issues raised by Examiner
    • Identify and inform PVSI leadership of risk and escalated actions --
    • Regulatory Inquiries
      • Coordinates responses to regulatory inquiries and other counter parties
      • Ongoing Supervision Meetings
        • Assists in the planning and coordination of ongoing supervision meetings with regulators, including meetings with Business Unit, Risk, and Support Aligned Control Executives
        • Prepares executives and business leadership on key messages to present when working with regulators
        • Regulatory Responses
          • As appropriate, coordinates Bank------s response to regulator supervisory letter
          • Manages and provides active oversight during the regulatory response process

            Required Qualifications
            • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

              Desired Qualifications
              • Advanced Microsoft Office skills
              • Excellent verbal, written, and interpersonal communication skills
              • Strong analytical skills with high attention to detail and accuracy
              • Ability to interact with all levels of an organization
              • Experience working with executives, senior managers and subject matter experts across Wells Fargo
              • Experience developing partnerships and collaborating with other business and functional areas
              • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
              • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
              • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
              • Strong presentation skills
              • Strong relationship management skills
              • Ability to take initiative and work independently with minimal supervision in a structured environment
              • Strong project management skills
              • Experience working with internal and external auditors and examiners
              • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
              • Strategic planning experience in translating leadership vision into executable strategies and initiatives
              • Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures
              • Ability to evaluate risks and the impact of decisions on an overall organization
              • Outstanding problem solving and decision making skills
              • Knowledge and understanding of analytical methods used in: root cause analysis
              • A BS/BA degree or higher
              • Knowledge and understanding of financial services industry: compliance, risk management, or audit operations
              • Strong organizational, multi-tasking, and prioritizing skills
              • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

                Other Desired Qualifications
                • Risk Certification Programs a plus
                • Working knowledge of PVSI relationships and transaction processes -- --
                • Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place


                  All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

                  Relevant military experience is considered for veterans and transitioning service men and women.
                  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Gastonia , Operational Risk Consultant 4: PVSI Regulatory Engagement Lead, Professions , Gastonia, North Carolina

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