Advertising Operations Specialist, Programming
Company: SPECTRUM
Location: Charlotte
Posted on: January 8, 2026
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Job Description:
This role requires the ability to work lawfully in the U.S.
without employment-based immigration sponsorship, now or in the
future. Spectrum Reach® provides custom advertising solutions for
local, regional and national clients. Operating in 36 states and 91
markets, Spectrum Reach creates scalable advertising and marketing
services driven by aggregated and de-identified data insights and
award-winning creative services. Spectrum Reach helps businesses of
all sizes reach anyone, anywhere, on any screen. Additional
information about Spectrum Reach can be found at . SUMMARY The
Customer Experience team is built on four integrated pillars that
work together to deliver a seamless, high-value advertising
experience. Our Account Management pillar partners closely with
Sales and advertisers to provide strategic guidance, data-driven
multiscreen solutions, and actionable performance insights. The
Execution pillar brings campaigns to life through Ad Operations,
Media Content, Optimization, and Reporting, ensuring accurate
delivery, quality control, and clear performance visibility.
Supporting these functions, our Process Design, Development &
Continuous Improvement pillar standardizes end-to-end workflows to
drive clarity, efficiency, and consistency across the organization.
Rounding out the department, Optimization Design develops smart
optimization rules and campaign analysis, while Implementation &
Enablement tests new systems and processes and provides support
across Customer Experience. Together, these teams form a cohesive,
scalable organization committed to elevating the advertiser journey
and driving strong business outcomes. Spectrum Reach’s Customer
Experience team is a high-performing culture that plays an
essential role in delivering cutting-edge advertising solutions to
our clients. On any given day, you’ll find yourself balancing
multiple competing priorities, collaborating with internal teams,
and building relationships with key internal stakeholders. DUTIES &
RESPONSIBILITIES As an Advertising Operations Specialist on the
programming team at Spectrum, you will manage the foundation of
linear schedules for enterprise databases, supporting daily and
high profile event break formats and allocations. This role is
critical for ensuring the accuracy of sellable inventory. Your
efforts will help streamline workflows and support teams in
delivering effective advertising solutions for clients, making a
direct impact on customer satisfaction and business results.
Coordinate and download daily programming files. Efficiently
retrieve and process daily network programming grids and schedules
from various content providers to ensure the most up to date linear
ad schedules. Linear Ad Inventory Allocation. Manage the precise
allocation of commercial breaks to lines of business within linear
programming. Ensure High Profile Events receive special allocations
designed to maximize revenue. Conduct audit of schedules to verify
breaks are correctly assigned to appropriate lines of business and
that programming formats are up to date. Multi-system proficiency
and cross team coverage. Acquire and maintain knowledge of all
distinct traffic systems to provide seamless out of office
coverage; identify and master the unique nuances of each system to
ensure consistency with allocations. Logical nesting of video
series to defined categories, ensuring content is accurately
grouped for the streaming platform. Accurate data entry of critical
variables including specific dates, start/end time, and network
designations. Communicate programming functions and capabilities to
internal and external customers Monitor and react to emails for
network format changes or allocation requests QUALIFICATIONS
Experience working in an office environment highly preferred
Experience in Media a plus Proficiency in Microsoft Office,
especially Excel, Word and Outlook Attention to detail: High level
of precision required for managing complex allocations across
different lines of business. Analytical thinking: Perform daily
comparisons between network provided files and internal traffic
system to pinpoint conflicts, such as break length mismatches.
Investigate and resolve file ingestion errors where programming
files fail to match the traffic system's existing linear structure.
Time Management: Ability to thrive in a high pressure environment
with strict daily deadlines. Root Cause Analysis: Ability to trace
an allocation issue back to whether it was a vendor file error,
manual traffic entry, or a network schedule shift. Skilled in
reading, analyzing and interpreting business periodicals, journals,
technical procedures and regulations Effective presenter and
communicator with managers, clients and customers Familiarity with
traffic systems and sales automation software a plus Flexibility to
accommodate occasional after hours work. EDUCATION Bachelor’s
degree or equivalent work and/or education experience LI-PM2 ATF106
2026-67758 2026 Here, our employees don’t just have jobs, they're
building careers. That’s why we offer a comprehensive pay and
benefits package that rewards employees for their contributions to
our success, supporting all aspects of their well-being at every
stage of life. A qualified applicant’s criminal history, if any,
will be considered in a manner consistent with applicable laws,
including local ordinances. Get to Know Us Charter Communications
provides superior communication and entertainment products for
residential and business customers through the Spectrum brand. Our
offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond
our connectivity solutions, we also provide local news, programming
and regional sports via Spectrum Networks and multiscreen
advertising solutions via Spectrum Reach. When you join our team,
you’ll be keeping our customers connected to what matters most in
41 states across the U.S. Watch this video to learn more. Grow Your
Career Here We’re committed to growing a workforce that reflects
the customers and communities we serve – providing opportunities
for employment and advancement to all team members. Spectrum is an
Equal Opportunity Employer, including job seekers with disabilities
and veterans. Learn about Life at Spectrum.
Keywords: SPECTRUM, Gastonia , Advertising Operations Specialist, Programming, PR / Public Relations , Charlotte, North Carolina
