Commercial Coordinator

Company: Nucor Corporation
Location: Gastonia
Posted on: March 20, 2023

Job Description:

Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and appliances.

Basic Job Functions: Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

• Serve as the first contact for inbound commercial calls and coordinate with outside commercial team needs.
• Oversee customer relations and retention at the scales, including but not limited to greeting customers and analyzing products for purchase and overrides.
• Respond to quote calls received in less than 30 minutes OR as soon as reasonably possible.
• Prospect and cold call potential new customers and build database to track successes of calls.
• Report performance weekly.
• Conduct customer surveys.
• Coordinate customer appreciation events.
• Stay current on state and local regulations regarding scrap metal recycling and coordinate the enforcement of these regulations in the facility.
• Other duties as assigned by your manager. Minimum Qualifications:
• Ability to work in a fast-paced, non-stop environment while providing excellent customer service and handling multiple projects.
• Demonstrated ability to develop new customers as well as the ability to maintain and strengthen current customer relationships.
• Strong administrative background.
• Proven ability to work independently and with others and be part of a team.
• Must be able to work well under pressure and meet critical deadlines.
• Ability to understand and carry out written and oral instructions.
• Must have excellent verbal and written communication, organization and time management skills.
• Ability to be flexible, supportive and adaptive to changes in direction, priorities and job duties.
• Computer experience, including Microsoft Excel, Word, and the ability to learn in house systems.
• Ability to meet attendance schedule with dependability and consistency.
• Flexible to work overtime in an industrial environment which includes being outdoors in all weather conditions. Preferred Qualifications:
• Knowledge of the metals recycling industry preferred.
• Minimum of 2-years previous work experience in sales, retail and/or customer service or bachelor's degree in business related field preferred.

Keywords: Nucor Corporation, Gastonia , Commercial Coordinator, Other , Gastonia, North Carolina