Patient Care Coordinator
Company: Beltone
Location: Gastonia
Posted on: March 17, 2023
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Job Description:
Patient Care Coordinator/AdminAt Beltone, we believe the best
way to offer our patients premium service is to value our employees
and create a positive work environment. We are proud of a culture
that emphasizes collaboration and empowerment, and we offer
opportunities for advancement.The Patient Care Coordinator will be
the face of the practice and will create an extraordinary patient
experience.ResponsibilitiesPerform general office and
administrative duties assisting the Hearing Care Professional (HCP)
with the patient process.Successfully utilize the scheduling system
to maximize test opportunities for the office.Actively call
current, past and potential patients through identified
sources.Track and report appointment results.Develop and assist the
HCP in local marketing and sales activities, including sourcing new
avenues for building community relationships and
referrals.Responsible for professionally answering incoming phone
calls and messages, as well as, follow-up activities with
patients.Process and document clinic forms accurately to ensure
HIPAA and State law compliance (i.e., patient records, financial
forms, and insurance contracts).Verify patient eligibility, submit
insurance claims.Manage process until claim is funded.Reconcile
cash balance and manage Account Receivables and Payables, including
making bank deposits.Maintain a clean and welcoming office and work
environment.QualificationsHigh School diploma or equivalent is
required.2 years' office experience is preferred.2 years' sales and
customer service experience preferred.Must be proficient in MS
Office.CompetenciesCustomer Service Focused.Team Player with an
enthusiastic and positive attitude.Must be self-motivated, well
organized.Decision-making and judgement.Applicable experience
includes candidates with employment history of:Medical
Receptionist, Receptionist in healthcare office, Front Desk
Reception Innovative hearing technology plus superior patient care
are what make us a great place to grow professionally.Join us as we
hire those who can see the unlimited possibilities.
Keywords: Beltone, Gastonia , Patient Care Coordinator, Other , Gastonia, North Carolina
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