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Housekeeper - WoodSpring Suites - Duncan, SC

Company: Hotel Management Services
Location: Duncan
Posted on: November 26, 2022

Job Description:

WoodSpring Suites by Choice Hotel - Duncan, SC

Are you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry.

WoodSpring Suites is looking for a loyal Housekeeper with the motivation to perform detailed cleaning to lead the hotel team in setting exceptional standards for room and property cleanliness.

The position offers:

Flexible hours (Monday - Sunday as scheduled)
Holiday Pay for scheduled and unscheduled team members
Paid Time Off Programs for part-time and full-time team members
Bonus and/or rewards based on guest satisfaction scores
Cross training for other hotel positions
Free support services for team members and family members
Discounted room rates at participating Choice Hotels

Essential Job Functions:

Respond to guest requests in a prompt and courteous manner
At beginning of workday, ensure housekeeping cart is stocked with supplies, linens and review room cleaning assignments
Displaying pride in work, clean guest room move-outs and stay-overs to include change bed linens and make beds, replace towels, clean bathrooms, remove trash, clean kitchen area and appliances, and living room area achieving 100% accuracy on room cleans with no deficiencies or requirement to reclean the room
Perform additional required cleaning if an animal has been in the room.
Perform floor care duties such as vacuuming, sweeping and mopping in guest rooms and hallways
Report any needed room items for repairs or maintenance to Maintenance Technician
Properly tag any items left by guests in accordance with the lost and found policy and turn into management
At end of day, replenish housekeeping cart and place in assigned area
Other duties as assigned by supervisor.

Qualifications:

Education: High school diploma or General Education Degree (GED)
Experience: NO EXPERIENCE REQUIRED! We will train you to the brand cleanliness standards.
Knowledge: General understanding of common housekeeping practices

Abilities:

Read, comprehend, and follow written procedures
Respond calmly in situations of conflict and stress
Adapt to changes in daily work
Problem solve in a timely manner

Skills:

Must be able to read, write, and speak English proficiently
Effective with organization, management of time and attention to detail
Effective communication with staff and guests
Effective at multitasking and managing multiple projects at the same time
Requires excellent customer service and problem solving skills
Must be available to work a variety of shifts including weekends and holidays
Maintains a professional business appearance, attitude and performance
Responsible for guest check-in and check-out
Process reservations, registrations, and extensions based on availability
Obtain all necessary guest information and payments within established standards
Maintains customer's privacy
Demonstrates and promotes a strong commitment to providing the best experience for guests and team members
Demonstrates good communication skills with GM, guests, and other staff members
Responsible for keeping track of shift details
Complies with all safety and security policies

Reports to: General Manager

Envoy Hospitality, established in 2011, is a fast-paced growing company in the hospitality industry providing full management services for hotel properties under the Choice umbrella.

Envoy Hospitality is an Equal Opportunity Employer%4728265%

Keywords: Hotel Management Services, Gastonia , Housekeeper - WoodSpring Suites - Duncan, SC, Other , Duncan, North Carolina

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