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Housekeeper - WoodSpring Suites - Duncan, SC

Company: Hotel Management Services
Location: Duncan
Posted on: November 23, 2022

Job Description:

WoodSpring Suites by Choice Hotel - Duncan, SCAre you searching for more than a simple work assignment? Join our team and work with a fast-paced, growing company that offers a rewarding work experience and the opportunity to build a career in the hospitality industry.WoodSpring Suites is looking for a loyal Housekeeper with the motivation to perform detailed cleaning to lead the hotel team in setting exceptional standards for room and property cleanliness.The position offers:Flexible hours (Monday - Sunday as scheduled)Holiday Pay for scheduled and unscheduled team membersPaid Time Off Programs for part-time and full-time team membersBonus and/or rewards based on guest satisfaction scoresCross training for other hotel positionsFree support services for team members and family membersDiscounted room rates at participating Choice HotelsEssential Job Functions:Respond to guest requests in a prompt and courteous mannerAt beginning of workday, ensure housekeeping cart is stocked with supplies, linens and review room cleaning assignmentsDisplaying pride in work, clean guest room move-outs and stay-overs to include change bed linens and make beds, replace towels, clean bathrooms, remove trash, clean kitchen area and appliances, and living room area achieving 100% accuracy on room cleans with no deficiencies or requirement to reclean the roomPerform additional required cleaning if an animal has been in the room.Perform floor care duties such as vacuuming, sweeping and mopping in guest rooms and hallwaysReport any needed room items for repairs or maintenance to Maintenance TechnicianProperly tag any items left by guests in accordance with the lost and found policy and turn into managementAt end of day, replenish housekeeping cart and place in assigned areaOther duties as assigned by supervisor.Qualifications:Education: High school diploma or General Education Degree (GED)Experience: NO EXPERIENCE REQUIRED! We will train you to the brand cleanliness standards.Knowledge: General understanding of common housekeeping practicesAbilities:Read, comprehend, and follow written proceduresRespond calmly in situations of conflict and stressAdapt to changes in daily workProblem solve in a timely mannerSkills:Must be able to read, write, and speak English proficientlyEffective with organization, management of time and attention to detailEffective communication with staff and guestsEffective at multitasking and managing multiple projects at the same timeRequires excellent customer service and problem solving skillsMust be available to work a variety of shifts including weekends and holidaysMaintains a professional business appearance, attitude and performanceResponsible for guest check-in and check-outProcess reservations, registrations, and extensions based on availabilityObtain all necessary guest information and payments within established standardsMaintains customer's privacyDemonstrates and promotes a strong commitment to providing the best experience for guests and team membersDemonstrates good communication skills with GM, guests, and other staff membersResponsible for keeping track of shift detailsComplies with all safety and security policiesReports to: General ManagerEnvoy Hospitality, established in 2011, is a fast-paced growing company in the hospitality industry providing full management services for hotel properties under the Choice umbrella.Envoy Hospitality is an Equal Opportunity Employer

Keywords: Hotel Management Services, Gastonia , Housekeeper - WoodSpring Suites - Duncan, SC, Other , Duncan, North Carolina

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