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Customer Service Representative

Company: Sparksoft
Location: Lenoir
Posted on: November 22, 2022

Job Description:

[Call Center / Remote] Anywhere in U.S. / Competitive pay / Training provided - As a Customer Service Rep you'll: Answer Tier 1 customer inquiries; Provide Tier 1 service desk support for insurance issuers, Agents and Web brokers, CMS/CCIIO application users, Health Insurance Exchanges and state agencies based on inquiries received via phone or email; Provide account access support, such as password resets and unlocking accounts for various marketplace applications; Log user inquiries in Service Now and assign to the right groups internally before assigning to Tier 2 support...Hiring Fast > >

Keywords: Sparksoft, Gastonia , Customer Service Representative, Other , Lenoir, North Carolina

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