Financial Customer Service Representative
Company: Sitel Group
Posted on: September 22, 2022
Join Our Team!
We're creating an opportunity for you to learn, lead, and grow in
your career! At Sitel Group , one of the largest global providers
of customer experience (CX) products and solutions, we are hiring
multiple Financial Customer Support Representatives to support
high-volume inbound customer service projects for our
industry-leading financial services clients.*
As a trusted employer, we'll create the best match for you based on
your experience and preferences, including full time daytime and
evening shifts. After applying, you'll complete our video interview
where we'll get to know each other better. Be sure to look for an
email from ...@hirevue.com for your personal link. After you
complete your interview, our team will review your application and
be in touch after 24 hours to discuss which position best matches
your skill set. Sitel Group has more than 20 years of experience
hiring for our customer support roles - our modernized application
technology benefits our customers and you!
*With your job application, you may see some communications come
from Sitel Group as well as SYKES.
Location Requirements: Must reside within 50 miles of our
Spartanburg, SC location.
- Handle inbound service calls and provide accurate account and
- Understand and strive to meet or exceed metrics while providing
excellent customer service
- Drive customer satisfaction through voice, chat, and/or email
- Multitask and navigate through multiple systems
- Read client legal disclosures verbatim
Work with Us and You'll Enjoy:
- Hands-on, 100% paid training
- Tuition assistance
- Benefits including medical, dental, life, and vision insurance,
company matched 401K, and generous paid time off
- You are 18+ years of age
- You have a high school diploma or GED
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
About Sitel Group:
SYKES is now a part of Sitel Group ! As a leading global provider
of customer experience (CX) products and solutions, Sitel Group
empowers brands to build strong customer relationships by creating
meaningful connections that boost brand value. Our digital or
voice-based solutions deliver a competitive edge across all
customer touchpoints. With 160,000+ global employees- working from
home or from one of our CX hubs - we securely connect best-loved
brands with their customers over 8 million times a day in 50+
languages. For over 40 years, our award-winning culture has been
dedicated to improving the employee experience.
Learn more at www.sitel.com and connect with us on Facebook,
LinkedIn and Twitter.
At this time, Sitel Group does not offer employment to individuals
located in the following states: Alaska, California, Connecticut,
Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland,
Massachusetts, Montana, New Hampshire, New York, Ohio, Puerto Rico,
Rhode Island, Vermont, Washington, and Washington DC.
Financial Customer Service Representative Associated topics: agent,
call center, csr, customer service associate, phone, product
support, representative, support, technical assistant, technical
Keywords: Sitel Group, Gastonia , Financial Customer Service Representative, Other , Gaffney, North Carolina
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