FT Customer Support Representative (Work From Home)
Company: BetterPool
Location: Kings Mountain
Posted on: June 24, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per
year / Sun-Th 11a-7pm PT - As a Customer Support Rep you'll: Use
Intercom to read, track, and respond to support requests from
customers (B2C); Understand Intercom and CS best practices; Provide
a valuable and meaningful customer experience for users by being
attentive to their needs; Research support issues and escalate
tickets when there are indications of a larger issue; Provide
detailed background information when reporting a bug or issue;
Maintain courteous and articulate communication with the
customer...Hiring Fast > >
Keywords: BetterPool, Gastonia , FT Customer Support Representative (Work From Home), Other , Kings Mountain, North Carolina
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