FT Customer Experience Specialist (Work From Home)
Company: Pinata
Location: Newton
Posted on: June 23, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per
year / Ability to work weekends and three days during the week - As
a Customer Experience Specialist you'll: Monitor and respond to
customer support tickets in a timely manner; Interface with the
product and tech team to address support issues and improve the
customer experience; Define and implement standards/procedures for
ensuring optimal customer experience; Conduct surveys to gather
information on customer opinion of rendered services; Utilize
customer relationship management (CRM) tools in coordinating and
monitoring customer experience operations...Hiring Fast >
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Keywords: Pinata, Gastonia , FT Customer Experience Specialist (Work From Home), Other , Newton, North Carolina
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