Commercial Parts Pro
Company: Advance Auto Parts
Posted on: January 13, 2022
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age national origin, religion, sexual orientation,
gender identity, status as a veteran and basis of disability or any
other federal, state or local protected class.
What is a Professional Parts Pro?
Professional level sales position capable of supporting advanced
functions for both DIY and DIFM. The role has expert knowledge of
store systems, advanced automotive system knowledge and part
knowledge. This role has the ability for advanced identification,
trouble shooting and project assistance for DIY/DIFM customers. The
role has the ability to source from numerous places including
special order, FDO, second source, etc. The role has in-depth
knowledge of the store inventory and maintenance processes.
Position is full time.
--- Provide GAS2 selling experience for DIY and DIFM customers
--- Achieve personal / store sales goals and service objectives
--- Manage DIY services including battery installation, testing,
wiper installs, etc.
--- Ensure high standards of customer service and store appearance
--- Key holder responsibilities (task assignment and completion,
safety, open/close duties)
--- Assist in store inventory processes including truck put away,
shoot outs, cycle counts, back stock, etc.
--- Store Cleanliness including floors, bathrooms, facing, dusting,
--- Provide DIY services including battery installation, testing,
wiper installs, etc.
--- Friendly communication
--- Ability to locate and stock parts
--- Safety knowledge and skills
--- Operating inventory systems and store equipment
--- Parts and automotive system knowledge skills
--- Operating POS and Parts lookup systems
--- Expert at testing and diagnostic equipment for DIY services
--- ASE P2 certified or ASE ready equivalent
--- Advanced solution, project and product quality recommendation
--- Advanced parts lookup and sourcing
--- Advanced selling skills for commercial and DIY
Essential Job Skills Necessary for Success as a Professional Parts
--- Working knowledge of automotive systems, and diagnostic ability
to include: internal engine, suspension, brakes, electronic,
--- Ability to speak and write English (Spanish a plus);
communicate effectively and build strong relationships with
customers, peers and management
--- Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, parts catalogs, and
procedure manuals; ability to write simple correspondence
--- Ability to read and interpret financial and operational
--- Ability to understand and execute instructions furnished in
written, oral, or diagram form
--- Successfully complete the Parts Knowledge Assessment
--- Ability to complete basic math accurately: addition,
subtraction, multiplication, and division in all units of measure,
using whole numbers, common fractions, and decimals
--- Ability to use Microsoft software effectively (Word, Excel
--- Strong organizational skills
--- Ability to work an assortment of days, evenings, and weekends
Prior Experience that Sets a Professional Parts Pro up for
--- 3-5 years of prior automotive parts experience
--- Proven sales ability with past experience in fulfillment of
Certificates, Licenses, Registrations
--- Must have a valid driver's license from the state of
--- ASE certification preferred, but not required
The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or
without reasonable accommodation. While performing the duties of
this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands
and fingers to handle or feel; reach with hands and arms; climb or
balance; and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 50 pounds and occasionally lift
and/or move up to 100 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, depth
perception, and ability to adjust focus.
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the
employee is usually working inside; however, they will occasionally
be outside and exposed to various weather conditions while
performing such tasks as installing batteries and wiper blades. The
employee is also occasionally exposed to moving mechanical parts;
high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration. The noise level in the
work environment is usually moderate.
Keywords: Advance Auto Parts, Gastonia , Commercial Parts Pro, Other , Conover, North Carolina
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