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Customer Service Rep

Company: Adecco USA
Location: Gastonia
Posted on: January 12, 2021

Job Description:

Adecco is assisting a local client in Gastonia, NC recruiting for a Customer Service Rep position. This position is a temporary opportunity!If you meet the qualifications listed below - Apply Now!YOUR RESPONSIBILITIES: * Receive and respond to internal and external customer requests, inquiries and concerns* Provide assistance and input to sales departments, manufacturing and distribution locations* Handle customer inquiries (orders, pricing, inventory, order status, etc.) and issues in a professional and effective manner* Process customer orders and order expedites* Troubleshoot problems, internal and external and maintain departmental records* Communicate customer complaints to quality managers at respective plants* Process rebates for Reporting program* Communicate with all division personnel as needed* Excellent verbal and written communications* Prepare, generate and distribute reports as needed* First point of contact for all incoming department callsREQUIREMENTS: * Associate Degree minimum* Customer Service or related experience a plus* Keyboard skill and accuracy (8,000 KPH and 60 WPM)* Knowledge of SAP, Baan, AS400, and Quality Systems helpful (or ability to learn quickly)* Outlook, Microsoft Word, Excel and Internet skills necessary.* Possess good problem solving, analytical and time management skills* Working knowledge of office procedures and equipment (copiers, printers, digital senders, and fax)* Excellent verbal and written communication skills* Ability to define and set goals and to work without direct supervision* Some overnight travel may be required - customer visits and training* Ability to work well under pressure and meet deadlines* Ability to work productively with all levels of company personnel* Possess the desire and ability to progress into a Customer Service Leadership RoleWhat's in this for you?* Pay rates starting at $18 per hour* Weekly Pay - you receive a paycheck every week* Comprehensive benefits after 1 week - medical, dental, vision, options available* Generous Bonus Incentives offered for referrals! For more information, ask a recruiter today!Click on "Apply Now" to be considered for this Customer Service Rep job in Gastonia, NC! After submitting your application, you can choose to answer a few quick questions to be prequalified for the job, and you will have the opportunity to schedule an immediate interview!Equal Opportunity Employer Minorities/Women/Veterans/DisabledEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Gastonia , Customer Service Rep, Other , Gastonia, North Carolina

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