Sr Category Manager-Professional Services, Human Resources
Company: Truist Bank
Location: Charlotte
Posted on: April 5, 2026
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Job Description:
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or Temporary: Regular Language Fluency: English (Required) Work
Shift: 1st shift (United States of America) Please review the
following job description: Reporting to the Category Director, the
Senior Category Manager is responsible for managing all demand
management and supply management activities for one or more
categories of spend, with the goal of optimizing the total cost of
ownership, managing supplier risk, ensuring suppliers adhere to
needed timelines, and meeting all business stakeholders’ needs.
Serve in a relationship management role with key business/executive
partners to drive collaboration, prioritization of business needs
for contract support, and ensure engagement of appropriate
resources across TSSM to deliver supply value with effective risk
mitigation. Actively manage pipeline of projects for team and
ensure project delivery to agreed upon timelines and expectations.
The Senior Category Manager will be responsible for categories with
medium/high spend levels, medium/high strategic importance and/or
categories which require strong business relationships with
senior-level peers in the LOBs or other business functions. He/she
should have a deep understanding of the specific dynamics of
category requirements as well as the supply market to be able to
develop and execute a fit-for-purpose category strategy for the
organization. There is a 5 day in-office expectation. ESSENTIAL
DUTIES AND RESPONSIBILITIES Following is a summary of the essential
functions for this job. Other duties may be performed, both major
and minor, which are not mentioned below. Specific activities may
change from time to time. 1. Effectively develop and partner with
Category Managers/Directors to implement category strategies with
medium/high spend levels, complexity, and strategic importance
within his/her portfolio to optimize business efficiency and drive
maximum value. 2. Develops an understanding of the current category
activity within Truist and determines where SSM can have a greater
involvement and drive value. Specializes by developing deep
expertise within the category(s). Maintains deep understanding of
global supply markets, competitors and product innovations. 3.
Builds strong relationships with ‘internal customers’ and industry
suppliers. Partners with Business Leaders and Executives to ensure
that sourcing strategies/category plans and execution are aligned
with the Business and MoE/ecosystem Goals. 4. Leads cross
functional teams in the development of category specifications,
RFIs, RFPs, contracts, and sourcing project plans. 5. Performs
market data analysis for negotiations and supplier selection, and
leads high-complexity sourcing events. Compiles commodity profile
details such as supplier performance, volume forecasts, and design
specifications. Analyzes trends and dynamics of supply markets, and
prepares commodity-specific performance metrics & dashboards. 6.
Ensures that best practices in the sourcing process are followed.
Execute the full sourcing process which includes development of
scope, supplier selection, commercial negotiation, third party risk
acceptance and contract execution. Engages risk stakeholders as
needed for sourcing activity. 7. Drive to remedy inconsistent
vendor performance across the enterprise and improve vendor
performance/optimizing allocation of spend. 8. Promote risk
excellence and sound risk management as the first line of defense
by driving and owning bank-wide policies including sourcing and
purchasing, travel and expense reimbursement and contingent
workforce. Also ensure compliance with Bank policies for regulatory
directives and other firm-wide policies. 9. Promote risk excellence
and sound risk management as the first line of defense by driving
and owning bank-wide policies including sourcing and purchasing,
travel and expense reimbursement and contingent workforce. Also
ensure compliance with Bank policies for regulatory directives and
other firm-wide policies. 10. Actively manage pipeline of projects
for team and ensure project delivery to agreed upon timelines and
expectations. 11. Participates in special projects and performs
other duties as assigned. QUALIFICATIONS Required Qualifications:
The requirements listed below are representative of the knowledge,
skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. 1. A Bachelor’s degree is required 2. 6 to 10
years of relevant experience in sourcing (and related functions)
with regulated organizations known for the strength of their
operational, customer service, and risk excellence. 3. Knowledge of
the market, suppliers and cost drivers. Demonstrated experience
with managing matrixed supplier relationships 4. Direct management
experience of a sourcing/procurement team function with strategic
development responsibilities in Financial Services and/or heavily
regulated industry 5. Ability to learn content quickly and apply a
strategic lens to category spend 6. Ability to engage and
communication with internal and external stakeholders 7. Track
record of success in supplier consolidation and driving spend to
preferred suppliers 8. Subject Matter Expertise in strategic
sourcing methodology and techniques 9. Demonstrated ability to
develop client relationships 10. Proficient analytical skills 11.
Proficient written and verbal communication skills 12. Proficient
project management and time management skills 13. Proficient
business acumen 14. Proficient negotiation and influencing skills
15. Proficient interpersonal skills with the ability to communicate
effectively at all levels, particularly at the management level 16.
Self-motivated, with executive presence and presentation skills
Preferred Qualifications: 1. An MBA, Masters in Supply Chain and
industry certifications are preferred 2. Ideally, this experience
should be broad based involving several of the following functions:
procurement, sourcing and third party management General
Description of Available Benefits for Eligible Employees of Truist
Financial Corporation: All regular teammates (not temporary or
contingent workers) working 20 hours or more per week are eligible
for benefits, though eligibility for specific benefits may be
determined by the division of Truist offering the position. Truist
offers medical, dental, vision, life insurance, disability,
accidental death and dismemberment, tax-preferred savings accounts,
and a 401k plan to teammates. Teammates also receive no less than
10 days of vacation (prorated based on date of hire and by
full-time or part-time status) during their first year of
employment, along with 10 sick days (also prorated), and paid
holidays. For more details on Truist’s generous benefit plans,
please visit our Benefits site . Depending on the position and
division, this job may also be eligible for Truist’s defined
benefit pension plan, restricted stock units, and/or a deferred
compensation plan. As you advance through the hiring process, you
will also learn more about the specific benefits available for any
non-temporary position for which you apply, based on full-time or
part-time status, position, and division of work. Truist is an
Equal Opportunity Employer that does not discriminate on the basis
of race, gender, color, religion, citizenship or national origin,
age, sexual orientation, gender identity, disability, veteran
status, or other classification protected by law. Truist is a Drug
Free Workplace. EEO is the Law E-Verify IER Right to Work
Keywords: Truist Bank, Gastonia , Sr Category Manager-Professional Services, Human Resources, Logistics, Transportation & Drivers , Charlotte, North Carolina
