Distribution Manager 1
Company: Crown Health Care Laundry Services
Location: Spartanburg
Posted on: March 22, 2026
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Job Description:
Job Description JOB TITLE: Linen Distribution Manager DATE:
March 20, 2026 REPORTS TO: Corporate Linen Distribution Manager
Regional Area Manager SUPERVISES: Linen Distribution Technicians
PRIMARY JOB FUNCTION The primary purpose of the Linen Distribution
Manager position is to lead the utilization of linen in a health
care facility. This includes supervising linen technicians
responsible for the distribution and collection of linen, and
ensuring customer needs are met through inventory analysis, quality
control, and cost management. DUTIES AND RESPONSIBILITIES In
accordance with Crown Standard Operating Procedures (SOPs,) lead
the day-to-day activities of the linen distribution department
including: Onboarding, training, and coaching of employees;
Ensuring staffing meets the needs of the customer; Seeking out
opportunities to improve utilization of linen. Coordinating with
plant, fleet, and service personnel to ensure high-quality products
are served to the customer in an efficient manner. Act as the
primary representative of Crown during customer interactions.
Receive both positive and negative feedback regarding personnel,
product quality, and service levels; Follow-up with customers with
a resolution after a concern is documented; Propose new business
opportunities to increase Crown's presence in the facility.
Maintain accurate and appropriate inventory levels. Tools used for
this function include: Internal inventory tracking software;
Hand-counts of physical inventory levels; Routine audits of
distribution points throughout the facility. Seek collaboration
and/or assistance from senior managers at Crown when needed to
resolve any issues. Must keep exceptional records regarding
customer contacts, customer service issues, and details of
resolution. OTHER FUNCTIONS AND RESPONSIBILITIES Any other duties
as assigned or deemed necessary. Must be willing and able to work
with both clean and soiled linen in accordance with Crown policies
and procedures. Q UALIFICATIONS 3 years outside management
experience Exceptional professional presence Exceptional
problem-solving skills to resolve both customer and employee issues
Proficiency in Microsoft Office products Comfortable in a
team-based environment Bachelor's degree preferred INTERPERSONAL
SKILLS The incumbent must consistently display a positive company
outlook and an energetic style. Effectively managing a diverse team
is essential to the success of the position. The manager must be
comfortable working directly with upper management and/or ownership
on development of relationships with the customer. Additionally,
they must be comfortable working with all levels of the healthcare
organization. DECISION MAKING ACCOUNTABILITY This position
decision-making influence includes, but is not limited to:
Employees' work schedules; Quantities and schedule of linen to be
delivered to the customer. REQUIRED LICENSES/CERTIFICATIONS Must
have a valid Driver's License. PHYSICAL REQUIREMENTS/WORK
ENVIRONMENT The Distribution Manager position is a "working
manager" position. The incumbent can expect to: Walk 3-5 miles per
day at the healthcare facility; Load/unload linen from
transportation devices by reaching, bending, and lifting; Push/pull
linen transportation devices that weigh in excess of 500 pounds;
Encounter, and be expected to safely handle, soiled healthcare
textiles; Spend 30-90 minutes per day in an office focusing on data
entry, documentation, and other administrative responsibilities; Be
"on-call" 24/7. Healthcare facilities operate 24 hours per day, 7
days per week. While the linen distribution team may not offer
coverage every hour, the Linen Distribution Manager may field calls
at any time. Flexibility is essential during times of peak demand,
inclement weather, etc.
Keywords: Crown Health Care Laundry Services, Gastonia , Distribution Manager 1, Logistics, Transportation & Drivers , Spartanburg, North Carolina
