Data Support Engineer
Company: SMBC Group
Location: Charlotte
Posted on: February 4, 2026
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Job Description:
SMBC Group is a top-tier global financial group. Headquartered
in Tokyo and with a 400-year history, SMBC Group offers a diverse
range of financial services, including banking, leasing,
securities, credit cards, and consumer finance. The Group has more
than 130 offices and 80,000 employees worldwide in nearly 40
countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the
holding company of SMBC Group, which is one of the three largest
banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya,
and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC
Group has a presence in the US, Canada, Mexico, Brazil, Chile,
Colombia, and Peru. Backed by the capital strength of SMBC Group
and the value of its relationships in Asia, the Group offers a
range of commercial and investment banking services to its
corporate, institutional, and municipal clients. It connects a
diverse client base to local markets and the organization’s
extensive global network. The Group’s operating companies in the
Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko
Securities America, Inc., SMBC Capital Markets, Inc., SMBC
MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco
Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and
Leasing Co., Ltd. JOB SUMMARY: The Data Support Engineer ensures
the reliability, performance, and integrity of compliance and
analytics data platforms within a cloud-based ecosystem. This role
anchors operational excellence by supporting trade and market
surveillance, compliance metrics, and analytics dashboards. It
impacts business-critical reporting and regulatory adherence,
influencing risk management and decision-making across the
organization. The position reports to the Compliance Technology
Manager and collaborates with cross-functional teams under
Agile/Scrum frameworks using Jira and Confluence. PRINCIPAL DUTIES
AND RESPONSIBILITIES: Monitor, troubleshoot, and resolve issues in
compliance and analytics data pipelines to meet SLAs. Perform root
cause analysis for data quality and integrity issues and implement
corrective actions. Provide operational support for analytics
dashboards and reporting tools, ensuring data consistency across
compliance and analytics layers. Takes initiative to proactively
anticipate challenges and drive solutions before issues arise.
Manage run-time integration and orchestration between Azure
Databricks and Azure Data Factory, including configuration of
linked services, triggers, and pipelines. Support data solutions
leveraging Medallion architecture to ensure structured, scalable,
and secure data layers. Maintain and optimize workflows in
Databricks, Azure Data Factory (ADF), and Azure SQL Database for
performance, scalability, and cost efficiency. Support deployment
and configuration of data solutions in production environments.
Document operational procedures and troubleshooting steps in
Confluence; track tasks and issues in Jira. Ensure adherence to
data governance, security, and regulatory standards; assist in
compliance audits and reporting processes. Demonstrates flexibility
to perform diverse functions within the team to address
organizational needs POSITION SPECIFICATIONS: Experience: Minimum 3
years in data operations, support engineering, or analytics
platform administration. Technical Skills: Proficiency in Medallion
architecture, Azure Databricks, Azure Data Factory, Azure SQL
Database, and orchestration between Databricks and ADF. Data
Analysis: Ability to query and analyze large datasets for
troubleshooting and validation. Tools: Hands-on experience with
Jira and Confluence; familiarity with Agile/Scrum methodologies.
Preferred: Python or PySpark for automation; knowledge of
compliance or financial services workflows; exposure to
visualization tools (Power BI, Tableau). Skills: Strong
problem-solving, communication, and collaboration abilities. Our
positions are open to all, regardless of their human
characteristics or conditions regarding ethnicity, gender, sexual
orientation, accessibility, cultural, social, or any other factor.
As well, will always be open to people with disabilities.
Keywords: SMBC Group, Gastonia , Data Support Engineer, IT / Software / Systems , Charlotte, North Carolina
