Shift Supervisor
Company: Felker Day - KFC
Location: Hickory
Posted on: February 17, 2026
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Job Description:
Job Description Job Description About the Job: As a Shift
Manager, you will be a cultural mentor for our 28 FounDAYtions. You
will report to the Assistant Manager and the RGM and communicate to
Inspire, coach, and support your restaurant team members. You will
assist in the training of your team, guiding them towards
promotions and empowering them to build successful careers. By
cultivating a team of top performers, you will create a culture
that is vibrant, optimistic, and incredibly rewarding. Your success
will be reflected in the achievements of your team. The Day-to-Day:
Assist to Recruit, onboard, and conduct orientations for top Team
Members and potential Shift Supervisors, ensuring a strong,
well-prepared team. Oversee execution of mandatory training program
for each position resulting in qualified and certified team members
and managers. Recognize and reward outstanding performance
regularly, while fostering a culture of team building and great
results. Address and resolve conflicts promptly, maintaining a
positive work environment. Personally engage with guests and Do
what’s Best For The Guest with the goal of everyone leaving with
the intention of returning. You will place orders, receive orders,
and manage rotation and proper storage. Strategically deploy Team
Members to optimize food quality, accuracy, and speed. Coach and
develop yourself as well as team members to run productive and
efficient shifts to grow the business and gain the trust of the
guest. Attend scheduled Management meetings and contribute to the
success of the restaurant. Assist the RGM by focusing on the
restaurant’s performance of Key Indicators including Food cost,
labor cost, speed, cash control, cleanliness and organization, Food
Safety and Brand standards. Be the example for your team to
treasure, respect, and promote our reputation. You are the leader
of the restaurant when you are the MOD. Is this you? 1 Years as a
manager w/ Restaurant or Retail Experience. Accessibility to
dependable and reliable transportation Reliable and On Time for all
scheduled shifts Must have Sunday Availability Proficient with
email and basic computer use. Good communication skills, including
written, verbal, and interpersonal. Ability to identify and
communicate all safety and equipment maintenance issues. Teach and
exemplify Felker Days 28 FounDAYtions everyday. Experienced in
recognizing and motivating teams. Have FUN on your shifts. Set
Shift goals and inspire team to achieve them. Be relentless about
Continued improvement and embrace change by being a change agent in
your restaurant. Maintains a safe and secure working environment
that complies with all policies and regulations. Benefits:
Competitive pay Performance Bonuses paid every 28 days. Paid Time
Off after one year w/ payout of unused PTO up to one week Career
advancement and professional development Tuition reimbursement and
scholarship opportunities Medical benefits after 90 days w/
qualifying hours. 401k retirement plan with 100% match up to 3% of
salary after 1 yr Health and Wellness supplemental benefits
resulting in higher net pay. Free Uniforms Free meal each shift KFC
Foundation Programs including FREE college tuition at WGU, $1 per
$1 Savings Match Program, Hardship Assistance Program plus
more!
Keywords: Felker Day - KFC, Gastonia , Shift Supervisor, Hospitality & Tourism , Hickory, North Carolina
