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2026 F&B Office Clerk

Company: Carowinds
Location: Kannapolis
Posted on: February 12, 2026

Job Description:

Overview: The Bartender Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction. Responsibilities: - Direct and monitor Food and Beverage operations within assigned locations. - Support team members to ensure smooth daily operations. - Maintain consistent communication with team members, co-leads, supervisors, and senior management. - Maintain compliance with health, safety, and alcohol service regulations. - Ensure proper cash handling and accurate POS transactions. - Assist with training and coaching for team members. - Monitor inventory levels and coordinate with management for replenishment. - Resolve guest concerns promptly and professionally to maintain high satisfaction. - Drive compliance with company policies and operational procedures. - Ensure that all safety goals are reached; Safety Audits are turned in and that all Safety Guidelines are followed. - Support revenue goals through efficient operations and cost control. Qualifications: - Leadership & Team Management – Ability to motivate, coach, and manage staff effectively. - Communication – Strong verbal and written communication for clear coordination with team and management. - Guest Service – Commitment to delivering exceptional guest experiences. - Conflict Resolution – Skilled in handling associate or guest issues professionally and promptly. - Organizational Skills – Ability to manage schedules, inventory, and operational priorities efficiently. - Attention to Detail – Ensuring compliance with recipes, presentation standards, and safety regulations. - Problem-Solving – Quick thinking to address operational challenges and maintain smooth service. - Time Management – Ability to prioritize tasks in a fast-paced environment. - Labor and Compliance- Must adhere to all federal, state, and company labor laws, including scheduling, breaks, and overtime regulations. - Adaptability – Ability to adjust to changing guest needs and operational demands. - Reliability & Dependability – Consistently punctual, trustworthy, and committed to maintaining standards. Technical Skills - POS System Proficiency – Familiarity with point-of-sale systems for transactions and reporting. - Inventory Management – Knowledge of stock control and minimizing waste. - Compliance Knowledge – Understanding health, safety, and alcohol service regulations. Minimum Requirements - At least 21 years of age or older. - Work in varied weather conditions. - Must obtain and maintain ServSafe Food Handlers Certification. - Must be willing to work on a flexible schedule, including nights, weekends, and holidays.

Keywords: Carowinds, Gastonia , 2026 F&B Office Clerk, Hospitality & Tourism , Kannapolis, North Carolina


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