Operations Manager - WE Shift
Company: Williams-Sonoma, Inc.
Location: Claremont
Posted on: August 7, 2022
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Job Description:
About Williams Sonoma Inc.Since it was founded in 1956, Williams
- Sonoma has grown from Chuck Williams' single store in Sonoma, CA
into one of the largest retailers in the country, with some best
known and most beloved brands in home furnishings, including
Williams - Sonoma. Pottery Barn and West Elm.Our Distribution
Centers serve as vital connections between factories and our
retail, online and mail-order customers around the world. The
Supply Chain environment is dynamic and fast-paced, and the network
is expanding rapidly. If you have a background in distribution,
manufacturing, engineering, transportation, finance, human
resources, or home delivery - and are looking for a job with a
strong opportunity for gaining new skills and for advancement - our
Supply Chain Organization could be just the place for
you.TheOperations Managerposition is located inClaremont, NC.The
Operations Manager is responsible for leading and developing their
own team of Williams-Sonoma Associates with a focus on motivating,
mentoring, and coaching. This individual is accountable for
engaging their team during a shift to maintain the highest levels
of safety, quality, attendance, and performance. The person in this
role will need to be able to show strong leadership, the ability to
address budgetary objectives and the desire to equip their team
with the tools needed for success. The Operations Manager will
ensure that daily departmental goals are met using a People First
philosophy to achieve established objectives in Safety, Service,
Quality, and Cost.You'll be excited about this opportunity because:
Lead, guide, and direct hourly associates to meet or exceed
operational goals, as well as monitoring performance, providing
coaching, counseling, and development; and use Key Performance
Indicators to make ongoing improvements and enhancements.
Accountable for maintaining integrity for on-time shipments, people
utilization, damages; provide periodic reports to multiple tiers
within the organization, ensuring accurate communication.
Communicating policies to associates and act as the primary
information source for the team, maintaining compliance and
consistency and taking corrective action when needed. Directing and
ensuring top service for internal/external customers. Developing
performance goals and objectives to ensure accuracy, quality and
customer expectations are met. Maintain health and safety standards
within the distribution center and promote a positive health and
safety culture onsite. Direct and oversee job assignments and plan
daily, weekly, monthly, and peak season labor schedules. Achieving
financial plans and budget objectives. Check out some of the
required qualifications we are looking for in amazing candidates: A
Bachelor's degree or 3-5 years of relevant distribution or
manufacturing management/leadership experience. Must have 2-3 years
receiving experience. Strong ability to communicate effectively
(written or verbal), with excellent interpersonal and customer
relations skills. Must be highly organized and process oriented.
Ability to complete multiple tasks consistently and on time.
Warehouse Management System experience. Ability to adapt and change
processes to keep pace with the evolving business requirements.
Strong technical skills included but not limited to Microsoft
Access, Excel, Word, PowerPoint. We prefer some of these qualities
as well: Bachelors or master's degree in Business, Operations,
Logistics, Supply Chain, Industrial Engineering, or related field.
6+ years of management experience in a manufacturing, production,
or distribution environment. Exposure to furniture distribution
and/or big box distribution is a plus. Solid understanding of
Safety and OSHA standards. Exceptional organizational and time
management skills to successfully respond to urgent situations. Six
Sigma/lean experience preferably in a distribution/warehouse
environment. Bilingual in Spanish is preferred. Our company
benefits are second to none in the industry: Generous discount on
all Williams-Sonoma, Inc. brand products. 401(k) plan and other
investment opportunities. Paid vacations, holidays, and time off to
volunteer. Health benefits, dental and vision insurance, including
same-sex domestic partner benefits. Williams-Sonoma, Inc. promotes
a drug-free work environment and is an Equal Opportunity Employer.
At this time, we are not accepting referrals from third party
recruiting agencies for this position. This position is not
eligible for visa sponsorship. IND-NC
Keywords: Williams-Sonoma, Inc., Gastonia , Operations Manager - WE Shift, Hospitality & Tourism , Claremont, North Carolina
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