GastoniaRecruiter Since 2001
the smart solution for Gastonia jobs

Customer Service Representative - PLS

Company: PLS Financial Services, Inc.
Location: Gastonia
Posted on: March 15, 2020

Job Description:

PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 230 financial service centers in 12 states. Through our check cashing, lending, and our PLS Auto store, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are more convenient, transparent and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures. Job Responsibilities:

  • Providing outstanding customer service to ensure repeat business
  • Promoting our products and services to current and potential customers
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using multiple computer applications to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Maintaining a safe, organized, and clean environment
  • Performing other duties as instructed by management Job Requirements:
    • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
    • Ability, willingness, and comfort to engage with customers
    • Strong verbal communication
    • Ability to drive sales
    • Exceptional attention to detail and ability to multi-task
    • Professional appearance and demeanor
    • Able to work flexible hours, including early morning, evenings, weekends, and holidays
    • English/Spanish bilingual is a plus Physical Requirements:
      • Must be able to sit and/or stand for long periods of time.
      • Ability to lift 15 lbs.
      • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available. We strive to demonstrate our Core Values in all positions at PLS: Communication --- Customer Focus --- Integrity and Trust --- Teamwork --- Results PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Keywords: PLS Financial Services, Inc., Gastonia , Customer Service Representative - PLS, Hospitality & Tourism , Gastonia, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Lowes Food Job Fair!
Description: LOWES FOOD JOB FAIR Saturday March 21st, 2020 10AM - 4PM Stop by our Columbia or Lexington locations. WE CAN'T WAIT TO MEET YOU www.lowesfoods.com/careers
Company: Lowes Foods
Location: Columbia
Posted on: 04/4/2020

SHIFT SUPERVISOR
Description: We are currently hiring Shift Supervisors who hold our samehigh standards of quality and customer service.--The
Company: Wendy's
Location: Rock Hill
Posted on: 04/5/2020

RESTAURANT MANAGER
Description: We are currently hiring Managers who hold our same highstandards of quality and customer service.--Responsibilities are to assist the GM in managing the daily operationsof
Company: Wendy's
Location: Gastonia
Posted on: 04/5/2020


Guest Event Expert- Banquet Server - Renaissance Charlotte SouthPark Hotel - (20010188)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Charlotte
Posted on: 04/5/2020

SHIFT SUPERVISOR
Description: We are currently hiring Shift Supervisors who hold our samehigh standards of quality and customer service.--The
Company: Wendy's
Location: Charlotte
Posted on: 04/5/2020

Food & Beverage Supervisor - Renaissance Charlotte SouthPark Hotel - (20004605)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Charlotte
Posted on: 04/4/2020

Guest Environment Expert- Housekeeping - Courtyard Spartanburg - (20005764)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Greenville
Posted on: 04/5/2020

Housekeeper - Charlotte Marriott SouthPark (17002IBO)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer (more...)
Company: Marriott
Location: Charlotte
Posted on: 04/4/2020

Cook III - The Ritz-Carlton, Charlotte - (20003887)
Description: Cook III At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. (more...)
Company: Marriott International, Inc.
Location: Charlotte
Posted on: 04/5/2020

Retail Merchandiser
Description: Do you want to work, but wish you had some flexibility in when you did your work Do you love working in retail, but dream that you werent the one behind the register Do you want to be able to work in (more...)
Company: Driveline Retail Merchandising
Location: Charlotte
Posted on: 04/4/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Gastonia RSS job feeds