Patient Services Representative

Company: Mountain Community Health Partnership
Location: Spruce Pine
Posted on: February 17, 2026

Job Description:

Job Description Job Description Salary: $18 - $20 Per Hour Mountain Community Health Partnership is seeking afull time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative will float between Spruce Pine and Burnsville and may be asked to work at any MCHP facility, based on need. Key Responsibilities: - Checking patients in and out. - Scanning supportive documents. - Answering the telephone in a pleasant and informative manner. - Collecting appropriate paperwork and patient information. - Faxing patient information to outside entities. - Setting up appointments. - Verifying insurance coverage and collecting monies due. Qualifications: - High school diploma or equivalent. - 1 year of medical office experience, preferred. - Knowledge of basic phone etiquette. - Basic computer skills. - Ability to understand medical terminology. - Ability to effectively communication with Hispanic speaking patients, preferred. Benefits: - 401(k) - Employer Paid Health Insurance - Life Insurance; Group and Voluntary - Paid Time Off

Keywords: Mountain Community Health Partnership, Gastonia , Patient Services Representative, Healthcare , Spruce Pine, North Carolina