Nurse Care Manager Trainer/Floater
Company: Compass Health Network
Location: Columbia
Posted on: June 26, 2025
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Job Description:
The Nurse Care Manager Trainer/Floater is part of the
person-centered integrated care team and provides direct clinical
and medical services to persons enrolled in the Health Care Home
through a “whole person” approach. This position assists in
providing training/onboarding to new Nurse Care Managers (NCM) and
fills in for NCMs where needed (virtually and/or face-to-face).
This is a full-time, benefit eligible position that will work
Monday-Friday, primarily 8:00 am - 5:00 pm. It is remote, but mat
require minimal travel. ESSENTIAL FUNCTIONS – JOB SPECIFIC: • With
the Sr. Director of Nursing Services, develop the onboarding
schedule for new DD HH NCMs (NCMs) • Provide onboarding to new NCMs
in collaboration with their Regional Nurse Director (RND) to ensure
consistency in training throughout the program • Provide refresher
trainings as needed • Regularly seek feedback on the onboarding
process and make changes to ensure efficiency and effectiveness of
the process • With the Sr. Director of Nursing Services, develop
and maintain DD HH nursing processes • As part of the onboarding
and resignation process, obtain, maintain, and delete access for
the following: Cyberaccess, HRST, Care Manager, Lab Portals, and
Contact Profiles • Serve as the point person for New Employee
Orientation along with the RND • Provide NCM services where
needed/as needed (i.e. for NCMs on leave, PTO, where extra help is
needed, etc.) • Responsible for the completion of monthly assigned
interventions, and all aspects of care according to Department of
Mental Health regulations for the DD Health Home Program for a
caseload of up to 200 clients • Meet with assigned clients to
complete health screening initially and annually in an office-based
or community-based setting; identify risk level, care gaps and make
clinical care recommendations • Assist in developing a physical
health goal for the service plan; promote healthy lifestyle
including healthy nutrition, physical activity, and freedom from
tobacco use • Ensure that clients are referred to a PCP or
specialist, if they do not have one; provide education to
clients/caregivers regarding the importance of having a PCP •
Complete metabolic syndrome screenings on assigned clients
following the metabolic screening policy and standing order •
Perform medication reconciliation for assigned clients who have
been discharged from the hospital per agency guidelines • Provide
education to clients and caregivers on monthly reports, and as
needed, regarding physical health conditions, treatment, screening,
prevention, and self-management • Provide consultation and
education for other care team members regarding chronic health
conditions • Consult with Specialized Healthcare Consultant and
Primary Care Physician Consultant as scheduled and as needed •
Assist in contacting/collaborating with medical providers and other
human service agencies regarding significant health information to
ensure the provision of holistic services for assigned clients •
Travel to client’s place of residence as needed • Meet service
provision expectations per client needs and company guidelines •
Will seek culturally competent services and service providers to
meet the unique cultural needs of each client • Travel to client
homes/community locations for nursing coverage and training as
needed • Other duties as assigned WORKING CONDITIONS & EXPOSURE
RISK: • Regular exposure to blood and/or body fluids • Regular
exposure to biohazard and/or chemical waste materials • Operating
vehicles or machinery
Keywords: Compass Health Network, Gastonia , Nurse Care Manager Trainer/Floater, Healthcare , Columbia, North Carolina
