PHARMACY TECHNICIAN/PHARM TECH APPRENTICESHIP
Company: Walgreens
Location: Shelby
Posted on: October 31, 2024
Job Description:
Job Description: Our pharmacy technician positions have
undergone an exciting transformation, moving from a
transaction-based environment to a much more patient-centric one.
As a Walgreens Pharmacy Technician or Pharmacy Technician
Apprentice, you'll be front and center - interacting with our
customers and developing strong patient relationships. Pharmacy is
the core of our business, and our pharmacy technicians enjoy all
the tools and support - including the latest technology - to grow
their careers and reach their goals. Walgreens is proud to invest &
champion an earn while you learn Pharmacy Technician Training
Program recognized by ASHP & Department of Labor. This
apprenticeship program gives you an entry point to a career in
health care by guiding you in taking steps towards becoming a
Pharmacy Technician Certification Board (PTCB) Certified Pharmacy
Technician and helping you maintain the high level of skill
required in the pharmacy care industry. Arming you with a
nationally recognized, portable credential that will help you
advance your career. Whether you are new to working in pharmacies
or are an experienced Pharmacy Technician Apply Now! Walgreens will
train you to use your skills and talents to serve and care for our
patients and customers. The courses, learning activities, and
resources provided to you in our pharmacy technician training
program are designed to give you foundational and advanced
knowledge, skills, and on-the-job experiences you need to prepare
to become a certified pharmacy technician.
- In accordance with state and federal regulations, assists the
pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy
Department duties in accordance with Company policies and
procedures.
- Responsible for using pharmacy systems to obtain patient and
drug information and process prescriptions. If PTCB certified,
assists with and coaches pharmacy technicians in the operation of
pharmacy systems and cashiers in the operation of the pharmacy cash
registers.
- Models and delivers a distinctive and delightful customer
experience. Customer Experience
- Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (eg, greeting, eye
contact, courtesy, etc.) and Walgreens service traits (eg, offering
help proactively, identifying needs, servicing until satisfied,
etc.).
- Develops strong relationships with most valuable customers.
Operations
- Under the supervision by the pharmacist, assist in the practice
of pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff
Pharmacist and Store Manager including utilizing pharmacy systems
to enter patient and drug information, ensuring information is
entered correctly, filling prescriptions by retrieving, counting
and pouring pharmaceutical drugs, verifying medicine is correct,
and checking for possible interactions. Assists pharmacists in
scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty
and adheres to Company policies and procedures in relation to
pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good
Faith Dispensing during all applicable prescription dispensing
activities.
- Responsible and accountable for registering all related sales
on assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating
products.
- Handles telephone calls that do not require personal attention
of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third
party program prescription services in a timely and efficient
manner, and performs other clerical duties, as assigned by the
Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory
management activities, such as, ordering, unpacking, checking and
storing shipment of pharmaceuticals. Maintains knowledge of Company
asset protection techniques, and files claims for warehouse
overages (merchandise received, but not billed), shortages
(merchandise billed, but not received), order errors or damaged
goods involving Rx drugs.
- May assist pharmacist in administering clinical services
including the collection and proper labeling of blood/urine samples
from patients and other clinical services as required; assists
pharmacy staff in coordination of clinical services, Walgreens
healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and
maintaining good relationships with the local medical community,
including physicians, nurses, and other health care providers, by
medical provider detailing and outreach to health groups,
retirement homes, nursing homes, and other forums for enhancing
growth opportunities.
- Assists with exterior and interior maintenance by ensuring the
Pharmacy Department is stocked with adequate supplies, clean, neat
and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Earns and maintains PTCB certification through the designated
PTCB training program and/or state required
certification/registration. Otherwise, earns PTCB certification as
condition of promotion to senior technician.
- Attends training requested by Manager and acquires continuing
education credits. Maintains knowledge and skill in healthcare and
pharmacy, including latest news and developments. Job ID: 1502329BR
Title: Pharmacy Technician/Pharm Tech Apprenticeship Company
Indicator: Walgreens Employment Type: Flexible hours Job Function:
Retail Full Store Address: 820 N DEKALB ST,SHELBY,NC,28150 Full
District Office Address: 820 N DEKALB
ST,SHELBY,NC,28150-03914-09562-S External Basic Qualifications:
- Must be fluent in reading, writing, and speaking English.
(Except in Puerto Rico)
- Requires willingness to work flexible schedule, including
evening and weekend hours. Preferred Qualifications:
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions
accurately, including counting, measuring and weighing
medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification. We will consider employment of
qualified applicants with arrest and conviction records. An Equal
Opportunity Employer, including disability/veterans. The actual
compensation that you will be offered will depend on a variety of
factors including geography, skills and abilities, education,
experience and other relevant factors. This role will remain open
until filled. To review benefits, please click here
jobs.walgreens.com/benefits . If you are applying on a job board or
unable to click on the link, please copy and paste this URL into
your browser jobs.walgreens.com/benefits Shift: Various Store:
09562-SHELBY NC
Keywords: Walgreens, Gastonia , PHARMACY TECHNICIAN/PHARM TECH APPRENTICESHIP, Healthcare , Shelby, North Carolina
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