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Business Systems Consultant 5 - Policy Exception Management

Company: Wells Fargo Bank
Location: Gastonia
Posted on: November 12, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, on-line, ATM, and other channels to Wells Fargo's more than 70 million global customers.The Enterprise Functions Technology Policy Exceptions Management team is responsible for the creation, approval management, remediation tracking and closure of all technology and security policy exceptions for enterprise systems such as finance, enterprise tools, and risk technologies. The team documents, processes, consults on, and reports on exceptions in approval and remediation to ensure leadership awareness of risks and proper remediation to align to policy.This position works with the application teams to provide guidance in required documentation and proper approvals required for exception filling. - This will require excellent written and verbal communication, the ability to work in a fast paced environment with multiple activities going on at the same time. Additional responsibilities will include mentoring opportunities for new incoming team members, editing of written documentation to ensure high quality and consistency, identification of common risk threads across the teams. - -Responsibilities include:

  • Solicitation and documentation of exception need, remediation and risk management in a specified format for enterprise systems
  • Editing of exception language for consistency, quality, completeness and proper detail
  • Identification of common risk themes across the enterprise teams, such that global issues may be addressed holistically
  • Facilitation of approval sessions with EFT leadership

    Required Qualifications
    • 7+ years of business systems analysis experience, business systems design experience, or a combination of both
    • 5+ years of information technology experience
    • 5+ years of business systems analysis experience, project management experience or a combination of both
    • 3+ years of experience writing Business Requirements Documents (BRD's)
    • 2+ years of technical writing experience

      Desired Qualifications
      • Excellent verbal, written, and interpersonal communication skills
      • A BS/BA degree or higher
      • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
      • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
      • Strong attention to detail and accuracy skills
      • Outstanding problem solving and decision making skills
      • Ability to negotiate, influence, and collaborate to build successful relationships
      • Knowledge and understanding of requirements management and project management practices/process
      • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
      • Ability to take initiative and work independently with minimal supervision in a structured environment
      • Ability to take on a high level of responsibility, initiative, and accountability

        Other Desired Qualifications
        • Demonstrated facilitation, leadership and organizational skills in large working session
        • Ability to gather and deliver customer requirements, report operational status, engaging team resources, and escalate concerns
        • Participates in and promotes cooperative working relationships across organizations including knowledge sharing and partnership in achieving solutions
        • Builds relationships and interacts professionally with a diverse group (internal or external), project sponsor, senior managers, managers, and subject matter experts

          Street Address
          NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
          MN-Minneapolis: 550 South 4th St - Minneapolis, MN


          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.
          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Gastonia , Business Systems Consultant 5 - Policy Exception Management, Executive , Gastonia, North Carolina

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