Case Manager

Company: Collabera
Location: Charlotte
Posted on: June 4, 2025

Job Description:

Position: New Business Case Manager

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Location: Charlotte, NC

Schedule: At least four day in the office per week



Job Description:

Collabera is seeking a dynamic and ambitious professional individual to join our team as a New Business Case Manager. This is a unique opportunity to build and grow your career while building a leading financial service firm. As the primary point of contact for Financial Professionals, you will play a crucial role in reviewing new business applications, responding to inquiries, and enhancing processes and procedures. You will interact regularly with various departments, including legal, finance, sales, and marketing, providing daily exposure to senior management and a unique perspective on the annuity business. If you have a passion for insurance and a basic understanding of annuity products, this role is perfect for you.



Responsibilities:

Ensure the timely issue of contracts, adhering to regulatory compliance and service standards
Track all pending cases and communicate with advisors to confirm requirements.
Track all pending requirements to ensure timely fulfillment of the requirement.
Ensure accurate processing of account funding.
Proactively provide updates to advisors regarding the status of cases, outstanding requirements, etc.
Work directly with the leadership team to identify areas of opportunity to improve services and recommend best practices.
Build and maintain knowledge, systems, industry regulations, and department standards and goals.
Build your skills and knowledge for career growth.



Skills/Knowledge/Abilities:

Exceptional critical thinking and problem-solving skills
Knowledge of or experience with financial services account opening processes
A strong desire to learn and grow your career
Strong verbal and written communication skills.
A competitive attitude to achieve success through ethical means
Service orientation to achieve best-in-class service and career aspirations
Ability to work effectively within a fast-paced team environment.
"Can do" attitude.
Knowledge of the FAST new business system is a plus; other administrative systems are also welcome.



EDUCATION AND EXPERIENCE:

Associate's degree or equivalent experience

Keywords: Collabera, Gastonia , Case Manager, Executive , Charlotte, North Carolina