Dedicated Fleet Manager

Company: TMC Transportation
Location: Charlotte
Posted on: May 3, 2024

Job Description:

TMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
-TMC Offers:

• 
  
• Competitive Salary
  
• Comprehensive Benefit Package
  
• 401(k) Plan
  
• Employee Ownership - ESOP!
  
  
  TMC Transportation -has an immediate full-time opening for a -Dedicated Fleet Manager working out of our office in Charlotte, North Carolina.
  
  PRIMARY FUNCTION:
  The primary function of a Dedicated Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.
  
  DUTIES AND RESPONSIBILITIES:
  
  • 
    
  • Review driver check calls to determine driver location and estimated delivery times
    
  • Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments
    
  • Dispatch loads to the drivers (issue load information, loading instructions, directions, routing, and fuel information)
    
  • Call customers to obtain directions information and schedule loading/delivery appointments, as necessary
    
  • Notify Customer Service Department of issues/changes that might impact customer expectations or affect load assignments
    
  • Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
    
  • Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
    
  • Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
    
  • Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
    
  • Ensure the awareness of and enforce company policies
    
  • Maintain records pertaining to driver performance and productivity
    
  • Other duties may be assigned
    

Keywords: TMC Transportation, Gastonia , Dedicated Fleet Manager, Executive , Charlotte, North Carolina