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Operations Manager

Company: Simple Storage Solutions
Location: Gaffney
Posted on: November 24, 2022

Job Description:


This is a hands on manager position for a self storage company. We operate five facilites in the Upstate of South Carolina all through our main office. This person will be the face of the company and responsible for daily office operations. The right person for this job should posess an outgoing personality, willingness to activly engage customers, and ability to make decisions on the fly. This job is a mix of office administration and customer service. We strive to create an upbeat team envornment and are looking for that great team player with leadership skills as we continue to grow!

*Job Description - Operations Manager*

Manages daily operations through effective planning and utilization of resources to maximize customer experience and revenue.

*Essential Job Functions*

* Responsible for driving overall sales goals and promoting a positive company culture.
* Provide exceptional service to our Customers over the phone as well as to walk-in Customers.
* Be knowledgeable and able to explain the storage and/or truck rental process to Customers.
* Rent storage units and/or rental trucks efficiently while accurately completing agreements/contracts.
* Sell merchandise such as packing / moving supplies and insurance to protect our Customers' goods.
* Responsible for taking payments and recording receipts and other information into company software.
* Respond to Customer inquiries regarding rentals and convert leads to rentals.
* Responsible for collections of delinquent Customers.
* Coordinate all aspects of the auction process.
* Responsible for ensuring vacant units are always maintained in a clean and rentable condition.
* Responsible for ensuring property is clean and presentable to Customers.
* Conduct visual audits of entire complex, lock checks and space audits.
* Assist in over-locking and unlocking of delinquent/recently current units.
* Assist in processing daily, weekly, monthly, and annual reports.
* Regular on-time attendance.

*Physical Demands*

Nature of work requires an ability to effectively communicate and exchange information; collect, compile, and prepare work documents, and operate standard business office equipment. Ability to lift up to 30 pounds, climb up and down steps and in and out of moving trucks, and maneuver around physical obstructions while performing various inspection duties.

*Working Conditions*

Work performed in a general office environment and on self-storage/warehouse facility. May require extended hours during peak periods. Exposure to adverse weather conditions. Travel to various facilities within area.

Job Type: Full-time

Pay: From $40,000.00 per year

* Paid time off
* 8 hour shift
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Gaffney, SC 29341: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Simple Storage Solutions, Gastonia , Operations Manager, Executive , Gaffney, North Carolina

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