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Collections Representative

Company: Elevate Textiles
Location: Mount Holly
Posted on: November 18, 2021

Job Description:

Elevate Textiles is a leading global manufacturer of fabric and thread solutions focused on innovation, sustainability and quality craftsmanship. The Elevate portfolio of brands includes American & Efird (A&E), Burlington, Cone Denim, Gtermann and Safety Components. Elevate Textiles is committed to delivering solutions that protect and enhance our lives through its global manufacturing platform that includes 35 facilities and approximately 15,000 employees.
Elevate is looking for a Collections Representative to join its Shared Services finance team. The position, based in Mount Holly, NC (outside Charlotte) is responsible for collecting aged receivables in a timely manner for an assigned portfolio of accounts.
Primary Responsibilities:

Make collection calls on assigned group of accounts and process necessary correspondence with internal and external customers Provide customer service regarding collection issues, including customer refunds, account adjustments, discrepancies and short payments Responsible for timely order review of assigned accounts, and making decisions to hold or release based on specific set of criteria Accountable for reducing delinquency for assigned accounts Enlist the efforts of Sales and Management when necessary to accelerate the collection process, and communicate & follow up effectively with Sales Meet defined department goals and activity metrics Perform other assigned tasks and duties necessary to support the Credit & Collections Department Desired Qualifications:
3+ years previous Credit & Collection experience required Excellent communication / follow-up skills Strong analytical / problem-solving skills Detail-oriented, multi-tasker, highly motivated self-starter Ability to work under pressure in fast-paced team environment Superior customer service skills
Technical Skills:
Use of JD Edwards ERP system a plus Proven ability to use Microsoft Office software (Outlook, Word, Excel, etc.)
Should you need assistance or reasonable accommodations in connection with the application or interview process, please contact Human Resources at 1-336-379-6220
Elevate Textiles is an Equal Opportunity Employer: employees and candidates are treated without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
PandoLogic. Keywords: Collection Coordinator, Location: Mount Holly, NC - 28120

Keywords: Elevate Textiles, Gastonia , Collections Representative, Accounting, Auditing , Mount Holly, North Carolina

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