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Accounts Receivable/Collections Specialist

Company: The Loving Group
Location: Gastonia
Posted on: November 15, 2020

Job Description:

Description:
Company ProfileWork for the fastest growing landscape company in the country!LOVING (www.thelovingcompanies.com) are a premier provider of landscape and hardscape services to the residential homebuilder industry. We pride ourselves on being innovative; always striving to create a better product and service for our customer. We know that our employees are the key to our success that is why we are constantly creating new and improved ways to develop our talent. Having a benefits package that is competitive within our industry is important to attracting and retaining the best talent; that is why we offer a fun yet challenging work environment, work-life balance, flexible work schedules, paid time off and health insurance to name a few.Job SummaryThe position of Accounts Receivable/Collections Specialist is open within our corporate operations division located in Gastonia, NC.The ideal candidate is an energetic, positive-thinking and motivated individual with high quality standards and an appropriate skill set. This role reports directly to the Accounting Manager and will be responsible for tracking and resolving outstanding payment issues and other duties as assigned.This position is expected to work shifts from Monday through Friday with occasional overtime and weekend work required based upon business levels.This is a salaried-exempt position with compensation commensurate with experience.Job Responsibilities

  • Post payments from customers daily.
  • Perform daily collections via telephone, email and letters.
  • Carry out reporting activities according to specific deadlines.
  • Conduct account research and analysis.
  • Prepare and maintain various reports.
  • Prepare and maintain accurate aging reports.
  • Identify necessary process adjustments.
  • Send statements to customers with outstanding balances.
  • Interact with customers to resolve outstanding issues.
  • Act as backup for other Accounts Receivable functions such as creating invoices and cash application.
  • Collect data and prepare monthly metrics.
  • Audits sales orders daily to ensure accuracy in invoicing.
  • Provide excellent and considerate customer service regarding collection issues, accounting adjustments, discrepancies, short payments.
  • Process client refunds.
  • Establish and maintain effective and cooperative working relationships with internal and external customers.
  • Be accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the AR department.
  • Enlist the efforts of Senior Management when necessary to accelerate the collection process.
  • Meet defined department goals and activity metrics.DisclaimerThe noted responsibilities are not an all-inclusive list as additional duties may be required as determined by the applicable department leader.EEO/M/F/D/VThis company participates in E-Verify where applicable.PM20.

    Requirements:
    Physical Requirements
    • Perform physical activity such as lifting, stooping, kneeling, balancing, pushing, pulling, crouching, and reaching in an office environment
    • Utilize key equipment found in a typical office environment (computer, copier, filing systems, etc.)
    • Subject to repetitive motions/ergonomicsEducation/Experience/Skills
      • Bachelor's degree in accounting or finance, or equivalent industry experience.
      • Minimum of three-four years in an accounts receivable/collection role.
      • Previous work experience in the building/construction industry preferred
      • Previous experience working with lien waivers, retainage, back charges and settlements preferred
      • Computer skills including Microsoft Office, Excel, QuickBooks and/or related ERP Systems.
      • Excellent communication skills, both written and verbal.
      • Ability to adapt to changing priorities and demands.
      • Must be flexible in work assignments.
      • Experience in a fast-paced environment that requires multi-tasking.
      • Ability to prioritize and manage multiple responsibilities. PI125930415

Keywords: The Loving Group, Gastonia , Accounts Receivable/Collections Specialist, Accounting, Auditing , Gastonia, North Carolina

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